Mon–Fri · 10AM–6PM IST

Let's get you unblocked.

Most tickets we get are answered further down this page - start there, and write to us if it isn't. We're always happy to help, and we read every email during desk hours.

Desk hours Mon–Fri, 10AM–6PM ISTSales & licensing [email protected]Technical Support [email protected]

Start here

Six answers that close most tickets without waiting on us.

The moment payment clears, an invite to the private GitHub repository and one to the SOFTT Discord go out to the email you checked out with. If either never arrived, landed in spam, or expired before you accepted it, kindly email us at [email protected] and we'll reissue both on the spot.

STILL STUCK

Write to us - we'll take it from there.

Send it to [email protected]and we'll pick it up during desk hours. Add these three things and we can spend the reply solving the problem instead of recreating it.

Raise a support ticket
  1. 01
    Library & version
    e.g. ESP-DASH Pro v4.0.8
  2. 02
    Board & toolchain
    e.g. ESP32-S3 on PlatformIO
  3. 03
    What you see
    the error, or the steps that trigger it